Notation based on the Act on Specified Commercial Transactions
distributor
Blue Knot, Inc.
Administrative Manager
Masataka Izawa
Location
〒770-0856 3-47-1 Nakasu-cho, Tokushima City, Tokushima Prefecture
Contact Us
Email Address：customer＠lhooq-cosme.com Business Hours：10:00～18:00(excluding Saturdays, Sundays and holidays) We usually reply within 2 to 3 business days.
Fees required other than products
Consumption tax (prices are shown inclusive of consumption tax) Delivery charge: ￥660 Shipping to Hokkaido and Okinawa Prefecture ¥1,650 (Free shipping for purchases over ¥6,600)
Delivery period
After 10:00, we will ship on the next business day (excluding holidays) Delivery date may vary depending on order status.
Payment Method
Credit card/debit card , bank transfer , Paypal
settlement period
Credit/debit card payments are processed in real time. Bank transfers should be made within 3 days. Bank transfers may take a few days to reflect the payment, so please make your transfer well in advance. If you miss the payment deadline, your order will be automatically cancelled, so please place your order again.
Exchanges, Returns and Cancellations
Please note that we cannot exchange, return, or cancel orders for any reason. *Please be sure to check the merchandise upon arrival. *Please contact us within 3 days of product arrival in case of defective products. We will not be able to respond to the following cases. If you receive an item that is different from the one you ordered. When the product arrives at the customer's place in a defective or damaged condition. If either of the above two conditions applies and the product is unused and unopened.
